Refund Policy

At TaapHire, we strive to ensure complete satisfaction with our remote recruitment and talent management services. This Refund Policy outlines the conditions under which refunds may be issued.

1. General Refund Guidelines

Due to the nature of our services (connecting talent with employers and facilitating remote work contracts), all payments made to TaapHire are generally non-refundable once a service has been rendered or a contract has been activated.

2. Exceptions for Refunds

We may consider refund requests on a case-by-case basis under the following circumstances:

• Duplicate Charges: If you were accidentally charged multiple times for the same service.
• Service Failure: If TaapHire is unable to provide the core service paid for (e.g., a funded contract is canceled by the employer before any work begins, and no deliverables were submitted).
• Unauthorized Transactions: If you can provide proof that a charge was made to your account without your authorization.

3. How to Request a Refund

To request a refund, please contact our support team within 14 days of the transaction date. Include your account email, the transaction ID, and a detailed explanation of your request.

4. Processing Time

Approved refunds will be processed within 7–14 business days. The funds will be returned to the original payment method used for the transaction. Please note that your bank or payment provider may take additional time to reflect the credit in your account.